American AirlinesMarket Sector: Corporations
Litigation between multiple travel industry partners over a Reservation System development effort.
Led an engagement team charged with providing litigation support for American Airlines by analyzing all aspects of Software Quality Assurance associated with the development of an Integrated Reservation System. Several major travel companies chartered development of this system. When software development fell behind schedule and the software functionality didn’t match the users’ expectations/specifications, litigation between all the partners ensued.
The analysis conducted by our team was used to support our client’s position in the litigation.