Xcel Energy: Service StrategyMarket Sector: Corporations Government Agencies
Developing a fresh and customer focused Service Strategy through cross-functional leadership team.
SageRiver coordinated Environmental Scan and Competitive Assessment initiatives, using the results crafted and facilitated several Service Strategy sessions with a cross-functional team of Xcel Energy leaders. We worked collaboratively to define Strategic Initiatives and action plans for implementation.
Delivered an actionable strategic plan smoothing the way for shared ownership of Xcel Energy’s new Service Strategy.