Xcel Energy
Strategy Development and Custom Facilitation
Challenge
Xcel Energy retained SageRiver Consulting to partner with a cross-functional leadership team to develop a fresh and customer-focused service strategy for the corporation.
Project
SageRiver began by completing an environmental scan and competitive assessment. Based on the results, SageRiver crafted and facilitated several service strategy sessions with Xcel Energy leaders. SageRiver worked collaboratively with them to define their strategic initiatives and develop action plans for implementation.
Results
The initiative helped build cross-functional ownership of a new service strategy for the corporation and provided an actionable strategic plan to guide their work.
Story Categories: Leadership Development, Strategic Planning, and Team Building. Story Tags: Change Management, Custom Facilitation, Energy, Environmental Scan, Executive Buy-In Process, Facilitation, Leadership Development, Organizational Assessment, Strategic Planning, and Utilities.