State of Texas

Feasibility Study and Outsourcing Evaluation

Challenge

The State of Texas hired SageRiver Consulting to help improve the quality and cost-effectiveness of its administrative services.

Project

As part of the Comptrollers’ Office streamlining strategy, SageRiver conducted a feasibility study to clarify the qualitative and quantitative aspects of outsourcing the Administrative Services function.

Results

Based on the feasibility study results, SageRiver produced a Request for Proposal to outsource Administrative Services, evaluated vendor responses and selected the winning Administrative Services vendor solution for implementation.

Story Categories: Organizational Design and Strategic Planning. Story Tags: Business Analysis, Feasibility Study, Government Agencies, Outsourcing Evaluation, and Request for Proposal.