U.S. Air Force
Process Improvement and Change Management
Challenge
The U.S. Air Force wanted to improve Congressional and public confidence in its ability to execute acquisition programs on cost and schedule. To do so, the Air Force sought to produce more accurate cost estimates so it could make better acquisition decisions and use its scarce financial resources more efficiently and effectively.
Project
SageRiver Consulting's work focused on identifying, piloting and validating changes to the existing Air Force cost estimating capabilities, polices, processes and practices. The initiative was conducted over several stages:
- Selecting a pilot
- Analyzing current-state process and workflow
- Establishing cost estimating improvement goals
- Designing a future state process and workflow map
Defining organizational and cultural change requirements
- Executing the pilot with a test-case (The F22 was ultimately selected.)
Results
The advancing age of Air Force cost estimating engineers quickly became a critical success factor. Our team subsequently developed a framework for an engineering Center of Excellence to ensure effective institutional knowledge transfer, mentoring and shared ownership of the new cost estimating process changes.
Story Categories: Change Management, Organizational Design, and Strategic Planning. Story Tags: Business Process Redesign, Change Management, Cultural Assessment, Employee Engagement, Government Agencies, Organizational Design, Process Improvement, Strategic Planning, and Training Assessment.
- Selecting a pilot
- Analyzing current-state process and workflow
- Establishing cost estimating improvement goals
- Designing a future state process and workflow map Defining organizational and cultural change requirements
- Executing the pilot with a test-case (The F22 was ultimately selected.)
